Privacy Policy Overview

At XGen Technologies, we understand customers are our most valuable asset. Protecting your personal information allows us to provide quality products and services, resulting in an excellent customer experience.

We collect minimal necessary data like name, address and contact details to deliver requested services. Your information is kept confidential through physical, technical and administrative security measures.

Our privacy practices are designed to be clear and put you in control of your data. We only share personal information with trusted third parties when necessary.You can opt-out of marketing communications at any time.

Before sharing your information with third parties for marketing purposes, we will send you an email to request your consent. You have the right to refuse such sharing.

We provide a privacy notice explaining how we collect and use your data. This gives you transparency about our information practices.

How Long Is User Data Retained?

We retain personal information as long as there is an established business need, such as providing the products/services you requested or to comply with legal/regulatory obligations.

If you have an ongoing contract with us, your information will be maintained for its duration. Once the need is fulfilled or contract ends, we ensure secure deletion or anonymization from our records as per standard data retention policies.

We do not sell your personal data to any third party. Information is only shared with trusted partnerships involved in servicing your requests according to your consent. Your privacy and confidentiality are of highest importance.

In certain situations, we may retain data for longer periods like preventing fraud and legal cases. You will be notified in advance if there is any ownership transfer and have the chance to opt-out. We utilize data responsibly for its originally intended purpose only.

Our Approach to Website Cookies

Cookies are small text files placed on your device when visiting certain websites. They contain data that allows analysis of site usage and customize the user experience.

XGentechnologies uses cookies to track visitor traffic and trends to better understand what areas need improvement. If you provide consent, cookies also enable a tailored experience by recognizing your device and preferences across browsing sessions.

You have full control over cookies and can choose to accept or decline them. Most browsers are preset to accept cookies but you can modify your settings as per your preferences. Declining cookies may affect potential customization of our services and pages.

Cookies collected by Xgentechnologies are used for internal analytics only and no sensitive personal information is captured. We do not share any data with other external entities. You can clear your browser cache anytime to delete stored cookies from our domain.

Safeguarding Customer Information

Maintaining the security of customer information is of utmost priority. We employ reliable administrative, physical and technical controls to safeguard personal data. Rigorous internal processes and trained employees help prevent unauthorized access.

Robust infrastructure with access restrictions and monitored security systems shield against physical threats. When transmitting or storing sensitive information, strong measures like encryption, firewalls and antivirus software are implemented. Transmissions only occur over encrypted HTTPS connections.

Regular audits are conducted to identify any vulnerabilities and ensure compliance with industry standards. Privacy and protection are fundamental considerations in all our systems, technologies and business activities.

State-of-the-art security infrastructure protects data regardless of access point. If you have any other questions regarding the steps taken to ensure privacy, please contact our team. We are fully committed to upholding the highest levels of security and privacy for our customers.

Keeping You Informed of Marketing

At XGen Technologies, customer privacy is of utmost importance. We will not send any promotional communications unless you have expressly opted-in to receive such notifications.

New products, services or offers will only be highlighted to those who have consented to marketing during account creation or a future permission process. If you wish not to be contacted, your preference will be respected.

Transparency and control over personal data is valued. Notifications will be sent based solely on the choices selected. Those uninterested in updates can easily opt-out of communications using the provided unsubscribe links within every marketing email.

Our aim is to respect the consent given by customers. If you have any other questions regarding use of data for promotional purposes, please do not hesitate to contact us. Your satisfaction and trust remain our top priority.

Updates to Privacy Guidelines

At XGen Technologies, maintaining user trust through transparency is important. If any amendments are made to our Privacy Policy, such updates will be clearly displayed on the website’s homepage.

Users are also encouraged to periodically review the Privacy Policy in case of any changes. This is because certain alterations, like scope of data collection or sharing with third parties, could potentially impact customers.

In the event of significant revisions affecting current consent provided, direct email notifications will be sent. The goal is to appropriately inform users of policies governing their personal information before any continued engagement with our services.

It is our aim to gainfully manage customer data in a fair and compliant manner. If you have questions about a recent policy update or need assistance interpreting updates made, please contact us directly. Your understanding and feedback help improve our privacy practices over time.

Contact Us

If you have any questions about how your personal information is collected and managed through our services, please feel free to reach out.